Resource Center

 

Four Step Delegation Process

Step 1: Demonstrate You know how to do this task. You’ve been doing it for years. Soon it will be your employees turn. You get one last shot at glory. Show your employee how to do the task, step by step. Encourage your employee to take notes and ask questions. Go through it several times. [...]

Did You Understand the Math Homework?

Mistakes and misunderstandings were celebrated as progress towards mastery.

The Fuel Gauge

Suppose I am driving from Boston to LA. I hop on the Pike. I drive through Worcester and Springfield. I enter New York and cruise past Albany. I see a light on my dashboard as I approach Syracuse. Low Fuel. Do I junk this car that has failed me? Do I figure I’ll have to walk the rest of the [...]

Spot The Leader

Now I’m really confused. I plant my feet and stare at the team. It does not make any sense. Who is the leader?