Step 1: Demonstrate You know how to do this task. You’ve been doing it for years. Soon it will be your employees turn. You get one last shot at glory. Show your employee how to do the task, step by step. Encourage your employee to take notes and ask questions. Go through it several times. [...]
Posted on August 17th, 2009 in Delegating, Teamwork | No Comments »
Mistakes and misunderstandings were celebrated as progress towards mastery.
Posted on August 9th, 2009 in Teamwork, Think Like a Leader | No Comments »
Suppose I am driving from Boston to LA. I hop on the Pike. I drive through Worcester and Springfield. I enter New York and cruise past Albany. I see a light on my dashboard as I approach Syracuse. Low Fuel. Do I junk this car that has failed me? Do I figure I’ll have to walk the rest of the [...]
Posted on August 6th, 2009 in Teamwork, Think Like a Leader | No Comments »
Now I’m really confused. I plant my feet and stare at the team. It does not make any sense. Who is the leader?
Posted on August 6th, 2009 in Teamwork, Think Like a Leader | 1 Comment »
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